Effective Date: November 11, 2024
At AI Photography Agency (aiphotographyagency.com), we are committed to delivering high-quality, AI-generated images to meet the unique needs of our clients. This Delivery Policy outlines our process for delivering services and digital products to you, including timelines, methods, and expectations.
1. Delivery Timeline
We understand the importance of timely delivery for your business needs. The typical delivery time for your AI-generated influencer images is between 7 to 14 days from the date we receive all necessary information and materials for your project.
The delivery timeline depends on:
- The complexity of the project.
- The specific requirements and customizations needed.
- The number of revisions requested during the process.
In the event of any delays beyond the typical 7-14 day delivery window, we will notify you promptly and provide an updated estimated delivery time.
2. Delivery Method
All digital products (AI-generated images and related materials) will be delivered electronically via one of the following methods:
- Email: We will send you a direct link to download your images.
- Download Link: We may provide you with a secure download link where you can access and download your final images.
- Cloud Storage: In some cases, if the files are too large for email, we may use cloud storage services (e.g., Google Drive, Dropbox) to deliver your images securely.
3. Confirmation of Delivery
Upon completion of your project and delivery of your images, we will send you a delivery confirmation email with a link to access the final product. This email will serve as the official confirmation that your order has been completed and delivered.
4. Client Responsibilities
To ensure timely delivery, we ask that you:
- Provide all necessary information and content upfront (e.g., logos, product images, brand guidelines, etc.).
- Respond promptly to any communication or revision requests from our team to avoid delays.
- Review the work once delivered and request any revisions (if applicable) in a timely manner to keep the project on track.
5. Revisions and Adjustments
If you request revisions or adjustments to the initial delivery, we will make those changes as part of our unlimited revisions policy (within the original scope of the project). Please allow us additional time to complete revisions:
- Revisions are typically delivered within 3-5 business days after receiving your feedback.
- We will notify you if any further delays are anticipated due to complexity or volume of revisions.
6. Delays and Communication
While we strive to meet our delivery timelines, there may be unexpected delays due to factors outside our control (e.g., technical issues, high volume of orders, or additional client revisions). If we anticipate any delays in delivering your project, we will notify you in advance and provide an updated delivery date.
7. Final Product Acceptance
Once the final product has been delivered, we request that you review the images carefully. If no revisions are needed, the product is considered accepted, and the project will be marked as complete. If revisions are requested, we will proceed with them promptly.
8. Digital Nature of the Product
Due to the digital nature of our products, once the images are delivered, no physical product is provided, and the images cannot be “returned” or exchanged. If you have concerns about the final product, please reach out to us as soon as possible to discuss any revisions.
9. Delivery for Complex Projects
In cases where your project is more complex, such as requiring advanced customization or a large number of images, we will provide a customized delivery timeline based on the specific requirements of your order. We will keep you informed of the progress and any changes to the expected delivery date.
10. Contact Us
If you have any questions or concerns about the delivery of your images or if you need assistance, please contact us at:
- General Inquiries: hi@aiphotographyagency.com
- Support: support@aiphotographyagency.com
- Contact: contact@aiphotographyagency.com